Watching the clock every time you call for help
Unpredictable bills that blow the IT budget
Paying extra for travel time on routine issues
Delaying upgrades because of uncertain costs
Core support and maintenance — all bundled into one predictable fee.
Call as often as you need during business hours. After-hours questions via phone, text, or email answered as quickly as possible — no call limits, ever.
All Spire accounting software upgrades and payroll updates installed on your behalf — stay current without lifting a finger.
Need a tweak to an existing report? We handle adjustments and enhancements to your current reports at no extra charge.
Keep your Spire pricing current — we handle importing new pricing files from your suppliers on your schedule.
Twice a year we reorganize your data and clean up temporary files, keeping Spire running at peak performance.
Network hiccups happen. We detect and correct data corruption caused by network issues before it becomes a real problem.
Most support plans charge for strategy, training, and migrations. Ours doesn't.
No hourly surprises. One capped monthly rate, no matter how much support you need.
Capped at a fixed monthly maximum
Example: 17 users = $1,000/mo
Per user beyond your first 25
Example: 45 users = $1,350/mo
Contract terms: Minimum one-year commitment. Cancellation fee: two months' charges plus a $150 administration fee.
Discounted hourly rates for new report creation and installation of new hardware like UPC scanners and other Spire-connected devices.
Fixed-price project quotes — if a project runs longer than estimated, you pay only the quoted price. No cost overruns.
Let's talk about your company's unique needs. James and the CSI team are here to help.
(416) 726-4662